product photo · side view
Evelo
Evelo makes 1 electric trikes we list, from $3,499. Here's what the brand publishes, what we've checked, and where its data is missing.
evelo.com ↗ Brand facts
- Warranty
- Frame 4 years / 20 · Motor 4 years / 20 · Battery 48 monthsSource: evelo.com
Details
- 4-year / 20,000-mile warranty on frame, motor, controller and display; battery 48 months (full replacement first 24 months, prorated after); labor covered only in first 30 days.
- Frame: 4 years / 20,000 miles
- Motor: 4 years / 20,000 miles
- Battery: 48 months (full replacement months 1-24, prorated 25-48)
- Original registered owner only, not transferable.
- Register within 30 days of receiving.
- Labor covered only in first 30 days after purchase; owner pays labor afterward.
- Free ground shipping on warranty parts (contiguous US).
- Void if max rider weight exceeded.
- US support
- US phone · Los Angeles, CASource: evelo.com
Details
- Hours: 9am-8pm EST (support 7 days a week per warranty page)
- Phone: 310-621-3100
- Refund policy mentions a 'company store in Los Angeles'; street address not published on pages checked. Legal entity Urban Motion, Inc. Contact is via phone and web form.
- Certifications
- None published
- Sells through
- Direct online plus a company store in Los Angeles; partner bike shops for serviceSource: evelo.com
- Returns
- 21-day returnsSource: evelo.com
Details
- 21 days from delivery, under 75 extra miles, in original packaging; Compass trike return shipping is $400.
- Return shipping: $250 for ebikes, $400 for the Compass e-trike (free if dropped at LA store)
- Models in our guide
- 1 on sale
- Price range
- $3,499
- Last checked
- Sep 2026
Lineup
Evelo trikes
Data quality
How complete Evelo's data is
We check each figure against the brand's own pages. Gaps stay visible until the brand fills them.
- Missing: E-bike class not publishedCompass. We place them from top speed and throttle where we can.
- Missing: Conflicting figures on 2 specsCompass (battlb), Compass (weight). Each model page shows both figures and which one we use.
- Missing: Battery not stated in watt-hoursCompass. We calculate it from volts × amp-hours.
- Complete: Rider limit and total load both publishedCompass.
- Complete: Step-over height publishedCompass (15″).